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Hybrid Curbside Policy

Hybrid Curbside Policy
November 8, 2022

Introducing our new hybrid curbside policy!

We are happy to announce that in-person office visits are now available! We are offering limited appointments on a first-come, first-serve basis, so please call us at (973) 763-2600 to book them well in advance. If you have a doctor preference, please specify when making your appointment. All in-person office visits will be limited to one pet parent only and masks are required.

At this time, we are still offering Curbside appointments and they are more readily available. 

Same-day urgent/sick visits will still be “drop-off” or curbside appointments only. 

Due to the hybrid curbside protocols appointments may take longer than usual and we appreciate your patience and cooperation.


For All Appointments:

When you arrive in the parking lot for an appointment, please call (973) 763-2600 or text (862) 338-5099 to inform us.

  • Call (973) 763-2600 or text (862) 338-5099 when you get here and a team member will come out to assist you. Make sure cats are transported in sturdy carriers and dogs are properly restrained via leash and ready to be greeted by our staff.
  • If you’re feeling under the weather, please reschedule your appointment. Keeping everyone safe is our top priority. You won’t be penalized for rescheduling, and we will do our best to work you back in as quickly as time allows.

For Curbside Appointments:

  • Participate in your pet’s appointment while curbside. We’ll be in contact with you during your pet’s appointment. Just as you would during a traditional visit, you can speak with a doctor or technician to ask questions and voice your concerns. We'll perform any necessary treatments and prepare your invoice and all take home medications for your pet.
  • We’ll return your pet and complete the payment process. After your pet’s appointment is finished, we’ll bring them back to your car and complete the payment process. At the moment, we’re accepting cash, check, debit, and credit.

Follow us on Facebook to keep up with our latest COVID-19 updates and if you have any questions at all, don't hesitate to call us at (973) 763-2600.